Legal

Privacy Policy

How Venus LIVE collects, uses and protects your personal information.

Last updated: September 2026

1.Introduction

Venus LIVE (“we”, “us”, “our”) operates venuslive.co.za, a South African based adult social streaming and marketplace platform. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights you have regarding your information. By using the Website you agree to the collection and use of information in accordance with this policy.

2.Age Restriction

The Website contains adult content and is intended solely for individuals who are at least 18 years old, or the age of majority in their jurisdiction if higher. We do not knowingly collect personal information from anyone under this age. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

3.Information We Collect

We may collect the following categories of information:

Account information: name, username, email address, password, date of birth, and profile details you provide when registering as a subscriber, model/model, or affiliate.

Verification information: government-issued ID or other documents used for age and identity verification, including facial biometric authentication where applicable.

Payment information: billing details and transaction history processed through our payment providers. We do not store full card numbers on our own servers.

Content you upload: photos, videos, live streams, messages, and other content you post or share on the platform.

Usage data: IP address, browser type, device information, pages visited, and interactions with the Website, collected automatically through cookies and similar technologies.

Communications: messages you send to us or through the platform’s support channels.

4.How We Use Your Information

We use the information we collect to:

Create and manage your account and verify your identity and age;

Provide, operate, and maintain the marketplace, live streaming, and payment features;

Process transactions and pay out models/models;

Communicate with you about your account, orders, or support requests;

Maintain the security of the platform and prevent fraud, abuse, and underage access;

Comply with legal obligations, including record-keeping required by law; and

Improve and personalise the Website and its features.

5.Legal Basis for Processing (POPIA)

As a South African business, we process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We rely on your consent, the necessity of processing to perform our agreement with you, and our legitimate business interests (such as fraud prevention and platform security) as the legal bases for processing your information.

6.Sharing of Information

We do not sell your personal information. We may share information with:

Payment processors and financial institutions to complete transactions and payouts;

Identity and age verification providers to confirm eligibility to use the Website;

Hosting, storage, and other service providers who support our technical infrastructure;

Law enforcement or regulators where required by law or to protect the rights, property, or safety of Venus LIVE, our users, or the public; and

Other users, to the extent you choose to make information (such as your profile or content) publicly visible on the platform.

7.Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, verify your age on return visits, and understand how the Website is used. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Website.

8.Data Retention

We retain personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. Verification records may be retained for the period required by applicable law.

9.Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10.Your Rights

Subject to applicable law, you have the right to access, correct, or request deletion of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

11.International Users

If you access the Website from outside South Africa, your information may be transferred to and processed in South Africa or other countries where our service providers operate, which may have different data protection laws than your home country.

12.Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last updated” date. Continued use of the Website after changes take effect constitutes acceptance of the updated policy.

13.Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the support options available on the Website.